Terms of Service

Website: crystalimageblinds.com.au
Last updated: August 2026

Background

These Terms of Use govern your access to and use of the Crystal Image Blinds website located at crystalimageblinds.com.au (the Website). The Website is operated by Paul Grant trading as Crystal Image Blinds Pty. Ltd. (ABN 75 133 219 155) (we, us, our).

By accessing or using the Website, you agree to be bound by these Terms of Use. If you do not agree, you must not use the Website.

Acceptance of Terms

1. These Terms of Use constitute a legally binding agreement between you and Crystal Image Blinds governing your use of the Website.
2. We may update these Terms of Use at any time by posting a revised version on the Website. Your continued use of the Website after any update constitutes your acceptance of the revised terms.
3. These Terms of Use should be read together with our Privacy Policy, which is incorporated by reference.

Use of the Website

1. You may use the Website only for lawful purposes and in accordance with these Terms of Use.
2. You must not:
   1. use the Website in any way that violates any applicable Australian federal, state or local law or regulation;
   2. transmit any unsolicited or unauthorised advertising or promotional material;
   3. attempt to gain unauthorised access to any part of the Website, its server, or any database connected to the Website;
   4. use any automated means, including robots, scrapers or data mining tools, to access or collect data from the Website;
   5. introduce any viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful; or
   6. impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
3. We reserve the right to terminate or restrict your access to the Website at any time, without notice, for any breach of these Terms of Use.

Products and Services

1. The Website provides information about Crystal Image Blinds’ products and services, including the manufacture, supply and installation of blinds, shutters and window furnishings (Products and Services).
2. All product descriptions, images, specifications and pricing displayed on the Website are indicative only and subject to change without notice. They do not constitute an offer to sell.
3. Custom-manufactured products are made to order based on measurements and specifications provided by you or confirmed during a site measure. We are not responsible for errors arising from incorrect measurements or specifications provided by you.
4. Availability of Products and Services is subject to our service area. We reserve the right to decline orders or enquiries outside our service area at our discretion.

Enquiries and Quotes

1. Submitting an enquiry or requesting a quote through the Website does not constitute a binding order or contract.
2. A binding agreement for the supply and/or installation of Products and Services is only formed when we issue a written quote and you provide written acceptance, and any required deposit is received.
3. Quotes are valid for as specified on your supplied quote documentation from the date of issue to its expiry date, unless otherwise stated.

Intellectual Property

1. All content on the Website, including but not limited to text, images, graphics, logos, photographs, product designs, and software (Content), is owned by or licensed to Crystal Image Blinds and is protected by Australian copyright and intellectual property laws.
2. You may view, download and print Content from the Website solely for your personal, non-commercial use, provided you do not modify the Content and you retain all copyright and proprietary notices.
3. You must not reproduce, republish, distribute, sell, sublicense, or otherwise exploit any Content without our prior written consent.
4. Nothing in these Terms of Use transfers any intellectual property rights to you.

User-Submitted Content

1. If you submit any content to us through the Website (including enquiry forms, reviews or photographs), you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce, modify and publish that content for our business purposes, including marketing and promotional materials.
2. You warrant that any content you submit does not infringe the intellectual property rights or privacy of any third party.

Third-Party Links

1. The Website may contain links to third-party websites. Those links are provided for convenience only and do not constitute our endorsement of those websites or their content.
2. We have no control over third-party websites and accept no responsibility for their content, privacy practices or availability.
3. Your use of any third-party website is at your own risk and subject to that website’s own terms and conditions.

Disclaimers

1. The Website and its Content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we make no representations or warranties of any kind, express or implied, regarding the Website or its Content, including as to accuracy, completeness, reliability, suitability or availability.
2. Product images on the Website are for illustrative purposes only. Actual colours, textures and finishes may vary due to screen display settings and the nature of custom manufacturing.
3. We do not warrant that the Website will be uninterrupted, error-free or free of viruses or other harmful components.

Limitation of Liability

1. To the maximum extent permitted by law, Crystal Image Blinds and its officers, employees and agents will not be liable for any loss or damage (including indirect, incidental, special or consequential loss) arising out of or in connection with:
   1. your use of, or inability to use, the Website;
   2. any reliance on information or Content on the Website;
   3. any unauthorised access to or alteration of your data; or
   4. any other matter relating to the Website.
2. Nothing in these Terms of Use excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.
3. Where our liability cannot be excluded, our liability is limited to the fullest extent permitted by law, including (where permitted) limiting our liability to resupplying the relevant service or paying the cost of having the service resupplied.

Privacy

1. We collect and handle personal information in accordance with our Privacy Policy, available at crystalimageblinds.com.au/privacy-policy, and the Privacy Act 1988 (Cth).
2. By using the Website and submitting enquiries, you consent to the collection and use of your personal information as described in our Privacy Policy.

Governing Law

1. These Terms of Use are governed by the laws of Victoria, Australia.
2. You submit to the non-exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia for the resolution of any dispute arising under or in connection with these Terms of Use.

Severability

1. If any provision of these Terms of Use is found to be invalid, unlawful or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.

Entire Agreement

1. These Terms of Use, together with our Privacy Policy and any written quote or agreement issued to you, constitute the entire agreement between you and Crystal Image Blinds with respect to your use of the Website and supersede all prior agreements, representations and understandings.

Contact Us

1. If you have any questions about these Terms of Use, please contact us at:
   Crystal Image Blinds
   Factory 3, 144 Canterbury Road, Kilsyth, Victoria 3137
   [email protected]
   (03) 9761 6714